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Carnival Magic Cruise Review by toots0328: MAGIC was NOT Magical ---12/4 - 12/11


toots0328
1 Review
Member Since 2011
2 Posts

Member Rating

Cabin 4.0
Dining 1.0
Embarkation 4.0
Enrichment Activities Not Rated
Entertainment 2.0
Family & Children 1.5
Fitness & Recreation 4.0
Public Rooms 4.0
Rates 4.0
Service 3.0
Shore Excursions Not Rated
Value for Money 3.0

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MAGIC was NOT Magical ---12/4 - 12/11

Sail Date: December 2011
Destination: Western Caribbean
Embarkation: Galveston

I have sailed with Carnival on 4 other occasions besides this one and Magic left me disappointed! I previously had great experiences with Carnival, especially on my other trip out of Galveston on the Ectasy, however this one left much to be desired.
SHIP
The ship was a large ship, however besides the new seating furniture and sports deck, and slides it was very similar to other Carnival ships I have been on. The large size wasn't necessarily a good thing, as it took a long while to walk from one end to the other, although this is to be expected.
The serenity adult section was very nice, however I did not get to experience it too much because it was either too crowded or closed due to high winds.
The thermal spa was very nice and relaxing although comes at a fee. (149/pp or 250/couple for a week or you can pay 35/day) My complaint about the thermal spa was that they give out 50 passes so it can get crowded, and the hot tub was cold and was closed on one of the days we More were trying to use it due to rough sea conditions.
On that subject, out of the 10 hot tubs on board there was only one which was hot, the rest were luke warm at best and others felt like pool water.
The main pool was nice, but also ended up being closed due to wind and water conditions.
The wind/sea conditions also closed the water slide and ropes coarse almost every day at sea.
STATEROOM
I typically don't spend much on the stateroom, because I don't spend much time in the room, so I only had the basic inside room. I had no complaints about the room or the room steward other than they kept taking our used washcloths and not giving us new ones.
The service in the stateroom was excellent and no complaints about the cleanliness of the room.
DINING
Of all my cruise experiences, the Magic proved to be the WORST dining experience I have ever had. Although the dining areas were more plentiful and there were more eating areas, the food was horrible, the selection was horrible and my entire family of 5 ended up eating hamburgers or deli sandwhiches almost everyday because everything else was not good.
The Lido deck buffet offered the same things as the dining room in the evening so there was no real reason for us to wait until 8:15 to eat everynight. The dining room food quality was poor and the service was even worse! We often spent 2 hours to eat when we were in the dining room, and had to wait for drinks to be refilled. The staff never tried to get to know our names or interact with us in anyway, so we were not sure what was taking so long.
Another issue with the food was the times that were posted for food in the daily cruise bulletin were not accurate. This really sucks when you plan your activities so you can eat, then you go to eat and the only food available is pizza and ice cream.
Breakfast in the dining room also had the same food as the Lido deck, and service was terrible! They forgot to bring us parts of our order and it took 2 hours to eat breakfast! I didn't make that mistake more than once!
In the end, we decided not to eat in the dining room and actually were so disappointed with the overcooked lobster, dry filet mignon that we decided to reduce the tip that was allocated for the kitchen and dining room, as we chose not to eat there the rest of the trip.
ACTIVITIES
Activities on the Magic seemed also lacking compared to other ships I have been on, we often found ourselves haning in our cabin, becuase there was nothing to do, especially since the pools, rope courses and serenity decks were closed due to high winds.
STRANGE
The cruise started by us having to turn around after sailing about 2 1/2 hours out to sea due to a medical emergency of a guest onboard. This didn't really bother me too much, as they made the time up and we still arrived into our first port timely.
The second strange thing was the "Bravo" distress call on one of the last nights out at sea. This apparently is the Man overboard call. After searching for a short while and announcing for someone to call 7777, shining spotlights on the water and doing a u-turn, the cruise director stated it was a false alarm. Don't know that I believe that or not after reading how common it is for people to go overboard and that ships often make a call to local authorities to continue the search, and continue on the way!

All in all I was completely disappointed in my experience on the Magic. Although I loved having time away from work, and spending time with my family, I felt let down by my vacation on this ship. Maybe they just need more time to "get it together" and I found myself trying to make excuses for the experience I had. I think my time and money is much better spent on the smaller, less extravagant Ecstacy ship which had excellent food, staff, service and activities! Less


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Port and Shore Excursions

(4)
My first trip to Jamaica! I loved the zip excursion that I booked independently. It turned out to be the exact excursion that Carnival was charging $50 US more for. I saved 150 booking directly and was on the same bus as those who booked through Carnival. The ride to the zip tour, was an adventure in itself, Our guide was Georgia. The driving in Jamaica is crazy, no speed limits, alot of switching lanes and going up the mountain was a little scary due to the narrow streets, sharp blind turns and oncoming traffic. We did make is safely to the tour which we enjoyed completely. It had 5 lines of varying lengths and our operators were very friendly and made us feel completely safe and at ease. On the way back Georgia our guide offered to take us anywhere we wanted to go and be our personal guide for just 10 extra pp and ensured we would be safely returned to the ship on time. We took them up on the offer for 40 dollars for the 5 of us (daughter was free because it was her birthday), because it was cheaper than taxis or the hop on hop off ($12/pp). Our first stop was the Pork Pit, a local spot for some jerk chicken, we spent $30 for the 5 of us to get 1 and 1/2 jerk chickens and 5 drinks. Next we decided we wanted to do a bit of shopping on the hip strip. This is when we realized that Georgia had a husslegoing of her own. She only wanted to take us to certain stores, where she claimed we could bargain and get better prices (sound familiar to carnival) she called to the places ahead and we got the impression she was earning commission off what we spent in the store. We did get a bunch of t-shirts at a good deal 3/$10 and 2 bob marley shirts, marked 30/each for 30 total. At this point we were ready to return to the port, they took us back with no problem. All in all it wasn't too bad, but it would have been nice for us to shop where we wanted and look around rather than only go where they would take us.
Read 1069 Reviews

I have been to cozumel before, so we just went to paradise beach which was great and relaxing. We walked around downtown for awhile also. My only complaint was that I had to spend $51 US in taxi fees getting us from port to downtown, to the beach and back to port. Also carnival has become so commercialized, they keep trying to sell stuff to you and promote their partner stores!
Read 3138 Cozumel Reviews

I have been to this port before and was extremely disappointed how commercialized it has become since I visted there in 2001. With the cruise ship developed pier to the new building going on and the enormous amount of shops that popped up over the last 12 years, Grand Cayman lost its authenicity! I appreciated the "small village" feel it had when i was previously there and missed it greatly on this trip! The "recommended" shops by Carnival are just another way for the cruise line to get your money. I found the push to shop in only these stores to be annoying and overpriced.

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