Oasis of the Seas Review

4.5 / 5.0
3,761 reviews

Guests with Mobility Issues

Review for the Western Caribbean Cruise on Oasis of the Seas
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dbain
6-10 Cruises • Age 60s

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Additional details

Sail Date: Nov 2011
Cabin: Junior Suite with Balcony

Most reviews tend to dwell on the negative. It's so easy to find things you don't like on a cruise ship. Most people have unrealistic expectations when it comes to food and service on a cruise ship. If you've cruised before, and understand the way things work on a cruise ship, you can easily get past any shortcomings on a cruise ship, even the mega ship Oasis of the Seas. With 6,000 fellow cruise passengers on every voyage, exceptional service is sometimes too much to expect, but I found several crew members who strived for it.

I am going to focus my review on tips for guests with disabilities. I cruised with my elderly mother who has issues walking great distances, and let's just say that even for the fit; a walk from one end of the Oasis of the Seas to the other can be exhausting. We worried extensively prior to the cruise, whether we should rent a wheelchair or motorized scooter for our cruise. Royal Caribbean doesn't provide any guidance for guests with disabilities on their web site. We opted to bring a fold up walker, but it wasn't long before we arrived at the cruise terminal that we realized a wheelchair would be necessary. You have to ask for boarding assistance at the check in desk if you need it, as they don't offer. It wasn't until we got to the gangway that we realized the incline was too steep for mom. So we flagged down someone to help. There were wheelchairs in the hallway but with all of our carry-on bags, we needed hand pushing the wheelchair.

We got on the ship and proceeded to the guest services to inquire about a loaner chair for the length of the cruise. Signed some paperwork and they said a chair would be delivered to our stateroom by 3 p.m.. That never happened and the next day I had to follow up. After spending 30 minutes at guest services, they were finally able to find a wheelchair that had most of its parts. The chair was a godsend except during the most crowded elevator times.

Cabin Review

Junior Suite with Balcony

Cabin JS

Great cabin with ample space. 2 lounge chairs, 2 regular chairs and a small table on the balcony. Only 2 electrical plugs obstructed by mirror so you can't plug in chargers or cell phones. Small tub. Walk in closet was very nice. Very quiet room.

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