My husband and I went on the QM2 for a 4 day taster cruise to decide whether to book a further longer holiday for the two of us. When we booked on QM2, we were not aware of the refit that had been completed, until we arrived on the ship and were told that we were the first passengers to be on board after the refurb.

Naturally, as first time cruise people, we were excited and expected a high level of customer service and attention to detail. The ship looks amazing from the outside and is an engineering delight in itself.

The 45 minute queue to board was slightly frustrating, as we were herded like cattle through the long lines and then security, but were met with a warm welcome at the front of the gangway as we boarded. Read more