First Time to the Caribbean: Eurodam Cruise Review by macky2
Overall Member Rating
First Time to the Caribbean
Destination: Eastern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
We flew from California to Fort Lauderdale the day before the cruise and stayed at the Embassy Suites hotel which was very close to both the airport and the cruise terminal and was fine for an overnight stay.
We embarked around 11:30 and our rooms were not ready so we were encouraged to go to the Lido for lunch. Since we had just had breakfast we weren't hungry so we wandered around the ship until they announced the rooms were ready.
Our room was a VA balcony cabin on deck 7 near the back of the ship. This was a very nice cabin with adequate room for two and a nice sized balcony with two chairs, a small table and a wicker ottoman. We had wonderful room stewards (Wayan and Ayu) for this cruise who always made up the room as soon as we left and greeted us in the hallways and inquired about our day. Really outstanding service from these two lovely More people.
We had room service breakfast every morning of the cruise and it was always exactly on time and exactly what we ordered. We were really impressed with this because on other cruises this was not the case.
We had purchased the suite amenities package and this was really nice. We got each of the amenities as described and we even had a call the first night from a lady who read the list of amenities and asked if we had received each one (which we had). My DH especially loved the high tea tray we received each day in our room at 3pm. It contained several savory and several sweet bite-sized treats. We didn't even open the bottle of Kahlua and vodka that we requested so we returned it to the front desk for credit without problem.
We rented a Retreat cabana for the week and it was lovely. We did have a problem one day early in the cruise when no one seemed to be supervising the Retreat area. We came to the Retreat area in the early afternoon and there was a "lady" sleeping on one of the lounge chairs in our cabana. I woke her up and told her she was in a reserved cabana. She then moved to the center area of the Retreat and laid down on one of the loungers in the uncovered area. About an hour later one of the Retreat personnel asked her to leave.
We ate most meals in the Main dining room and had very nice service. We never had a problem asking for a table for two. One time there were no tables for two available, so we were escorted to a table for four and two places were cleared. I thought the food was very good and there was always a nice selection. We had the wine that came with the suite amenities package taken to the dining room and each night the wine steward would find our wine and bring it to the table.
We ate one night in Canaletto which was fine and one night in the Lido since we did not bring formal clothes. Both nights the food was good. The service in the Lido was not the best the night we ate there.
We had never been to the Caribbean so we ventured out in each port, but the weather was a bit too hot and humid for me to really enjoy the ports. My favorite was San Juan where we toured the city and one of the old forts. We saw a huge iguana near the entrance to the fort. The bus tour director said that she and her friends eat iguanas which surprised me.
We saw only one show in the Main theatre which was a magic show and which we enjoyed. Mainly we relaxed, read, and enjoyed being at sea.
I thought the Eurodam was a very nice ship. It didn't feel too crowded and everything worked. One of the closet doors had a loose hinge and my DH mentioned it to our room steward. The next day a ship's carpenter came to the cabin and fixed it. I prefer the smaller ships, but I have to say that it's great knowing that you won't have air conditioning or plumbing problems for the duration of your stay on the ship.
We bought two future cruise credits while on the ship so now we are looking forward to choosing our next Holland America vacation. Less
Very good experience with 2 gl...
Customer Service needs attenti...