We booked primarily to vist the Christmas Market in Bruges and see Russell Watson in a cabaret setting.
Arrived and went through a tedious check in process for our Â£400 a night suite. Once checked in we were informed that the Bruges leg was off because of the weather conditions, bear in mind this is an ocean going cruise liner and the captain said in his letter it could be difficult to berth!
Our butler we saw once a day when he brought our awful canapes, out of three nights only one lot were eaten, sadly he didn't catch on that we were unhappy. No issues with our bedroom steward he was great and very helpful.
Food was perhaps the most dissapointing element, cheap and tacky was my view with overcooked vegetables, frozen peas and soggy cauliflower to name but two. Cheap cuts of meat including micro sirloins which came from cows fed on grass ! well whatever next. Cold food was served frequently and sent back never to re-appear one night several on our table sent 3 bowls of soup back, Spinach & Stilton it was vile.
Staff were or seemed very low ? not there usual helpful and courteous lot, though I have to say there were some exceptions in the main they seemed offhand and not bothered ?
Information was sparce, anyone who has travelled to France will know that all shops are closed on Sundays yet not only were we to sepnd 2 full days in Le Havre but the shops on board were not allowed to open and we were unable to purchase duty free due to HMRC rules (no problems on your Ferries though Mr P&O) I think we were all being lied to, it seems the staff were already aware that the next sailing was also not going to Bruges ? maybe the same weather had been ordered by the captain.
Russell Watson, when we eventually managed to get in to see him, was brilliant but then he wasn't being organised by P&O was he.
Travel advice ???? Thinsk long and hard before you book on this line.