We had many problems on this cruise. Most were caused by the front office of Celebrity. Evidently 400+ people were sick on the previous cruise so "high sanitation" was in effect. Some of the passengers were notified by the cruise line 2 days before that the ship would leave later than normal and there was a big case of noro on board. They were given the option to take transfer to a cruise at a later date. Unfortunately we were not notified so we were sceptical about taking our pregnant daughter with us and probably would have opted for another cruise.
Embarkation was a mess. They did not let us on the ship until late in the afternoon and then could not get into our cabins until after 6 p.m. Supposedly all cabins had been totally sanitized yet we found dust in ours.
The library was closed the entire cruise. Ironically we dined with a doctor who specialized in infectious disease. He told us that there was no way that the virus could be spread on books. Many of their company imposed high sanitation procedures only made it inconvenient for the passengers and meant nothing to the spread of the virus.
It was a 13 day cruise and the dining staff made no attempt to learn our names. On previous cruises they knew our names after 3 or 4 days.
Full service was not given to us until the 3rd day. Concierge embarkation/disembarkation meant nothing.
Very poor information given out about anything.
The ship was nice, the cabin was good. Entertainment fair. The staff very friendly but not interested in your name.
We would think twice about taking Celebrity again.