My two daughters and I cruised on the Carnival Victory out of San Juan. We had a suite which we found very confortable with a couple of exceptions. The sofa was turned into a bed-but the bed tilted out and my daughter struggled to stay in it at night. She was cold and we used the down comforter in the closet-every day the porter would remove the comforter and after 2 days removed it from the cabin and put a blanket in it's place. The toilet tissue and the facial tissues are extremely thin and rough. The toilet tissue is so thin that it is very difficult to get off the roll. A better quality tissue or at least a 2 ply tissue would be appreciated. When we turned on the TV it did not work and one of the bed lights never worked (seems cabins are not adaquetly inspected before being reused) However the TV was fixed immediately after it was reported.
Dinning on this ship is not pleasant!! The lines for the grills in the morning are far too long. The grill is too small to produce omelets in quantity and people wait for 20 to 30 minutes to get served. To make matters worse people will place orders for 2 to 6 omelets while the line gets longer and causes backups in the adjoining buffet line. There is a desperate need for a larger grill and for a system to reduce this back up like a order number tab like a lot of buffet restaurants have. Each time we ate from the buffet in the dinning room for breakfast and lunch we waited up to 30 minutes. On a cruise stopping at multiple islands this wait cuts into your time ashore. More open seating dining rooms could help alleviate this problem. There seems to be no effort to seat people in compatible groups. We were seated a table for 9 with a family of 3 that spoke no English and we spoke no Spanish (made for a long week dining in the evening) the other 3 ladies came the first night spoke Russian and immediately left and did not return the entire trip. In this casual environment and preset gratuity assigned seating does not work as well. The meals we enjoyed the most were in open seating with different people.
The Sign and Sail Card is not fully explained for the Casino. My assumption was that any money on the card from the casino would automatically be credited and I did not realize that I had to cash it out or lose it.
Think the excursion desk should have been honest with us about the reason for cancellation of the para sail tour. We would have liked to know that para sailing was not safe in St Thomas because we almost went with another tour to do this activity.
Loved the VIP check in and check out!!!
We enjoyed the cruise but will most likely not travel on this ship again.