It had been four years since our last cruise with RC and we were disappointed in the quailty of some things. But first I must say that the overall expeience was a pleasant one; the ship was very clean and the staff eager to please.
Our disappointment was first in the quality and quantity of the dinners, a vast difference from previous cruises. It is apparent that RC has been forced to cut costs in order to offer affordable pricing but doing so in the dining room is a mistake. I'm not indicating the food was awful, just very ordinary and lacking in the pizzaz one expects when cruising. And $6.00 for a beer? Come on! Secondly, the only port visited, Falmouth, Jamaica, was nothing but a stop off to shop at the newly constucted shopping center right off the gangway from the ship. And that was the usual Carribean either luxury items (jewelry) or junky trinkets.
One other difference than in our past experience was that the beach towels are freely handed out but you must give your cruise card before you receive one, and and agin when you are done using uit that day. In the end, if you haven't returned a towel you ar charged $25, which is understandable, HOWEVER, this promoted 'towel theivery' from people who lost a towel. We had to be careful anytime we left a towel on a deck chair to swim or have lunch because it's a good chance it would be swiped. Crazy.
After about five RC cruises we have decided to try a more upscale line as we did not feel we got a good bang for our buck. It's clear they are marketing to the middle these days.
One last comment, disembarkation was a nightmare. We arrived at the port an hour late and stood in a crowded line for an hour and a half before we were allowed to jump off-we were running very tight on our flight time which caused more than a little anxiety.