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Zuiderdam Cruise Review by mamalootis

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Zuiderdam
Zuiderdam
Member Name: mamalootis
Cruise Date: November 2011
Embarkation: Fort Lauderdale (Port Everglades)
Destination: Southern Caribbean
Cabin Category: VH
Cabin Number: 4413
Booking Method: Local Travel Agency
See More About: Zuiderdam Cruise Reviews | Southern Caribbean Cruise Reviews | Holland America Cruise Deals
Member Rating   3.0 out of 5+
Dining 4.0
Public Rooms 4.0
Cabins 3.0
Entertainment 2.0
Spa & Fitness 1.0
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 1.0
Service 4.0
Value-for-Money 2.0
Rates 2.0
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Ship Facts: Zuiderdam Review (by Cruise Critic!) | Zuiderdam Deck Plans
Needs an Overhaul
We chose the Zuiderdam because we were traveling with others. This particular ship attracted an older crowd. We found ourselves in an un-airconditioned cabin and after many complaints and aggravation we finally were placed in a cabin with working a/c. We did not spend one night without air but were moving our stuff at midnight by ourselves. I later learned that we were not the only ones with this problem but other passengers were without air for two days.

The other complaint I have is the pools. The water was dirty in both pools and the water was as hot as the hot tubs. It had a constant layer of film and scum on top of the pools looking like a breeding ground for germs. There was only one working pool shower for two pools and two thousand people. I have been on ships where they pump in the sea water to change the water and refresh it. The Lido pool offers comfy lounges but they only set up about 30 chairs. The sea view pool had more lounges but not all of them are set up there were stacks of chaises on the tenth deck tied together and unused. There were no pool personnel to move the chairs etc, but there were plenty of bar personnel to assist with a cocktail. Ask for water and it would be as if you spoke an alien tongue.

The staff on a whole were cordial and the food was very good. I just feel that the ship needed to be overhauled. It was dated.

Life on board was very mellow, very little of the cruise director trying to get the group moving there was some live music poolside and not too many outdoor activities.

Publication Date: 11/28/11
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