Oasis of the Seas Review

Royal Disappointment!!!

Review for the Eastern Caribbean Cruise on Oasis of the Seas
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Trustnowon
2-5 Cruises • Age 80s

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Sail Date: Oct 2011
Cabin: Junior Suite with Balcony

Oasis of the Seas

First of all I'd like to express my disappointment, actually it was more for a devastation, I was really looking forward to this cruise, my wife and I have been waiting just over a year for this cruise, but, as lady luck did not smile upon me I ended up in the Hospital on September 21, 2011 for Pneumonia and was discharged on September 25, 2011, still under three doctors care, I was told by these three Doctors not to travel right now, give it about six months to be completely clear of the Pneumonia, plus I have a breathing problem. I called Royal Caribbean International and talked with a representative and she politely without a moment of concern that I had already passed the 15 day deadline for a refund, if I cancelled now I would receive $0,000.00 dollars refund, this cruise I had paid $4,800.00 and I would receive "0" dollars back in refund if I cancelled even though I had a medical emergency and advised by three Doctor not to travel now. What would you do? Well I was not about to lose close to $5,000.00 so I did not cancel the cruise. I was then and have been home now for two days and I still do not feel well, and my next appointment with my primary doctor is November 3, 2011 but I will call tomorrow and make an appointment to see him before then. RCI, I understand "POLICY", BUT with "POLICY" there is ALWAYS an EXCEPTION TO POLICY, does RCI know what a "MEDICAL EMERGENCY IS"? With having been hospitalized for 5 days with "PNEUMONIA" that should be enough proof for a "FULL REFUND", this just proves and shows me that RCI is nothing more than a money hungry Corporation and could care less about you or your health.

Royal Disappointment!!! It is with deepest regret that I find myself in a position that necessitates the time and effort to relay my utter disappointment for my recent cruising experience with Royal Caribbean on the Oasis of the Seas, dates October 22, 2011 through October 29, 2011. The ship itself is unbelievable and very nice, I do feel its way to big and has a lot of wasted space but the details are great. You can tell it was built for looks and to be the biggest around but it wasn't built with common sense. We found that because the ship is so tall it doesn't take much for it to rock, in fact all 7 days we were on it the ship rocked and the weather wasn't all bad. Also things like the pool deck and central park deck are nice, the floors when wet are more like and ice skating rink. I had planned on going on more cruises with RCI, six more cruises to be exact because I really like their ships, BUT, with this experience, I don't think I will book anymore cruises with RCI, as a matter of fact I can Gaeentee it. I have cruised before but with Norwegian Cruise Lines, there ships are somewhat smaller, but the service is much better, if you have a problem they will work with you to solve it, whereas RCI just says NO REFUND if you cancel. Yah, I will go with NCL for my future cruises. With that said, I will say this everyone has to do this cruise at least once! To appreciate the serenity and peacefulness of home life, we just returned from a great trip on Oasis of the Seas, western Caribbean itinerary (October 22-29, 2011). We traveled from Las Vegas Nevada to Fort Lauderdale using Delta Air Line (Which is another story). This was our 2nd cruise (NCL Alaska and RCI Caribbean). I was very apprehensive about the size of the ship and the crowds, but I was very pleasantly surprised that crowds were large than what I'd experienced on smaller cruise ships in the 2000 - 3000 passenger range. So much to do if you wanted it, we did the Zipline which was great, shows, we saw hairspray twice, the ice show, and we did not care for the headliner who was a singer /comedic type but did stay for the whole show even though some people left during it. The comedy show was very funny, it would have been better if they had a late night show or some other comedians as it was the same two all week; we really enjoyed listening to the RKO Quartet in the jazz bar. Come fly with me was also amazing.

Cabin Review

Junior Suite with Balcony

Cabin JS

They work so hard and every single one of them smiles and greets you when they pass you in the hallways. Our room stewards, Rocque and Dani, were terrific. Cleaning up after people must really stink, but they have a way of making you feel they're happy to do it and it's their pleasure. It really makes you feel welcome and adds to the enjoyment of the cruise. In the dining room, Dennis worked hard to get to know our names and tastes. It was a pleasure eating at his table. We chose anytime dining, but would try to make a reservation in his section in the am or the prior day. Cruise director, Richard Stacy, is a riot. That guy is definitely an asset to Oasis. He would have me in stitches every time I'd see him. Staff on the sports deck was awesome. We used the flowrider, the rock wall and the zipline and every time the staff was awesome. They genuinely seem like they want you to have a great time, despite your abilities or fitness level. There was no attitude like "Only skinny or young people welcome." They helped everyone. In fact, I noticed them going out of their way to help several disabled guests have a good experience.

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