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Nieuw Amsterdam Cruise Review by Aussiepair

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Nieuw Amsterdam
Nieuw Amsterdam
Member Name: Aussiepair
Cruise Date: October 2011
Embarkation: Venice
Destination: Transatlantic
Cabin Category: VA
Cabin Number: 8090
Booking Method: Internet Agency
See More About: Nieuw Amsterdam Cruise Reviews | Transatlantic Cruise Reviews | Holland America Cruise Deals
Member Rating   3.0 out of 5+
Dining 5.0
Public Rooms 4.0
Cabins 4.0
Entertainment 5.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 4.0
Service 5+
Value-for-Money 4.0
Rates 4.0
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Ship Facts: Nieuw Amsterdam Review (by Cruise Critic!) | Nieuw Amsterdam Deck Plans
A mixed bag.
My wife and I joined the Nieuw Amsterdam in Venice for a Collectors Cruise, 11 days cruising the Eastern Mediterranean followed by a 17 day cruise that started in Venice and terminated in Fort Lauderdale. We had a Balcony Stateroom on the 8th level which was small but comfortable and were looked after by very friendly cabin stewards.

The first thing that struck us when we boarded was the average age of the passengers, with more over 70 than under 60. At 55 I felt like one of the kids but this didn't bother us as we like things pretty quiet.

The first 11 days went very smoothly with calm seas, light winds and warm days. The ports of call were of great interest to my wife and I as we don't get to see any old ruins in Australia and the excavated sites at Ephesus, Delos and Olympia were simply amazing.

On the day that the first cruise ended we spent the day in Venice. The city is very interesting but spoiled by the attitude of the locals who on the most part were rude and very anti tourist, a bit strange when almost the entire city survives on tourism.

When we boarded the ship for the second half of our cruise we were in for quite a shock. We went straight to the Lido Deck to have a coffee and were confronted by what looked like a school canteen after a food fight. The staff were doing their best to straighten the place up but were fighting a losing battle. While the passengers on the first half of the cruise were mostly well spoken and polite the passengers that boarded for the second half of our cruise and the Atlantic crossing seemed very different. For a start the average weight of the passengers went up by at least 50lb with many unable to fit into the very generous dining chairs. One lady came on board with her pet dog which she allowed to eat from the dining table. One "lady" stood behind me while I was eating and broke wind driving my wife and I out of the Lido, very classy. The attitude of some of the passengers to the staff was disgusting yet the staff took it in their stride.

We did strike a hurricane in the Atlantic but compared to the conduct of some of the passengers it was easy to handle.

Unfortunately for the second half of the cruise, 17 days, we were unable to use our balcony due to having a chain smoking cigar smoker in the cabin next to ours. We did complain to the front office but they said he was allowed to puff on his cigars for 24 hours a day and they would move us to another cabin if one became available. At least 2 cabins did become available when 2 gentlemen were sent ashore for medical reasons but we were not offered their cabins. The Captain also stated the ship was at 100 passengers below capacity so it would appear the offer to move us was not genuine.

Overall we did enjoy the cruise but we will not be cruising with Holland America again until they change their smoking policy and we would never consider another relocation cruise no matter how cheap it is.

From Fort Lauderdale we drove to Orlando for 4 days at Disney World where our faith in the American people was restored. In 4 days we never struck one obnoxious person, most being more polite than the average Australian.

Publication Date: 11/26/11
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