First of all, this cruise was a wonderful trip and I had hoped that previous comments given to us by others on the Marina were not so or at least the time had past for Oceania to rectify and change some situations. All the ports of calls were wonderfully selected and we had no trouble in each port to disembark and embark. The port of Cyprus was not too interesting and would have liked another day in Istanbul or Israel. The staff was always polite and obliging. The entertainment was fair to good. The cruise director Nolan Dean was funny, light and entertaining. The concierge service on the 9th left little to be desired. He never had an answer and when he did, it was incorrect. So we learned not to rely on his judgement. All services for our cabin was excellent and always met with a smile.
We filled out our comment cards and hope that they will be read well and change the following:
The food was not what we expected at all. The majority of cruisers were 50 plus and healthy dishes should have been available. The Terrace Cafe staff often did not know what they were serving.(ingredients). They should have been informed to properly inform the cruisers when asked. Too many pork dishes and not enough variations of soup (always creamed or consomme). On one lunch I witnessed the staff put in at least a half cup of butter in the risotto. Needless to say, we did not touch this dish. The signature dishes of Jacques Pepin in the Grand dining (salmon) was so bland and without spices that it looked liked it had been washed and dried out.
Red Ginger was absolutely the best. Toscana's Italian dishes were also without spice and flavour. The chefs needed to make a few variations and make tasty food and healthy without the butter and salt. This is very possible.All in all it was a great 24 days and lots of friends made. We do have other cruises with Marina and I hope they can improve on the food. I shall look for comments from others before returning to Marina.
One more comment is not to wear white and sit on the deck chairs. There is a lot of soot to be found on the deck floor and on the chairs. Attendants were often brushing off the chairs. Not sure if this can be changed or ajusted for their new ship Riviera.