We were so looking forward to our 4-night getaway to de-stress; a 4 night cruise on RCCL Liberty of the Seas on November 17, 2011. From the moment we arrived it was like a chapter of Murphy's Law: Livid on the high seas.

We arrived at Port Everglades at 12:30pm. The line to enter the check-in reached around three sides of the terminal, in the beating Florida sun. My companion is handicapped,and we inquired about having him wait on a chair inside the building while I waited in line, but we were told everyone must wait in the line.

Once we got into the terminal, we were escorted to the check-in for our deck. We waited 1 hr and 15 minutes to finally reach the desk. I began to get dizzy and nauseous in the over-crowded, non-airconditioned holding group. Once we got to the front of the line, it took all of 15 minutes to check our reservations, passport, health certificate, have pictures taken and issue of the Sea-Pass. It seemed to me that there were more photographers in the terminal than there were agents! We recently went on the mega ship Allure. Our entire check-in process was completed like clockwork, and we found ourselves on the way to our cabin in 15 minutes or so. Twice as many passengers, a fraction of the check-in time. Read more