This is what I had to say to Royal Caribbean: Freedom of the Seas Cruise Review by mbreed8813
Overall Member Rating
This is what I had to say to Royal Caribbean
Destination: Western Caribbean
Embarkation: Port Canaveral (Orlando)
We were alos VERY DISAPPOINTED to have a non-smoking cabin and find an ashtray on our balcony. My wife is former smoker and we did not book a cruise with NCL because of issues with smoking. Then we were again VERY DISAPPOINTED to find the casino reaking of smoke ... and to make it worse there was a 'domed' advertising ball on top of one of the slot machines with a no smoking display on it ... and someone was sitting at the machine smoking a cigarette.
Our cabin attendant was wonderful, He took great care of our needs. Though we were disappointed that there were no nightly chocolates. The staff in the Windjammer were also better than most of the other public areas we were in. The cruise director was good and the staff that we met were good as well. The shows were wonderful, and the ship .... though maybe in need of some touch up, was good. The lines were never bad, and things went smoother that I thought they would given the size. There were a good number of activities, but not as many as we had thought there would be ... or at times that we thought they would be at. There were a number of things we would have attended if they had not conflicted with either being ashore, in dinner, or at another activity.
All in all it was a nice vacation, and we enjoyed it. Royal Caribbean should consider hiring more staff and paying more attention to detail and service. We will probably sail with Royal again ... especially if we take the children; but more than likely we will look elsewhere for our next cruise vacation by ourselves.
IF Royal Caribbean is trying to differinciate themselves from Celebrity, it is not being done in the right areas. Less
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