We have been on 3 previous cruises before, all on Royal Caribbean. We decided to give Norwegian a try due in part to their advertising, pricing and Kidz Korner activities for our 6 year old twins.
Upon our arrival at the port, we were greeted by friendly NCL staff and checked in quickly. So far, so good. We then proceed to the waiting area to board the ship. Boarding was delayed 30 minutes and we were held in the waiting area where they were blasting loud music.
Finally NCL starts boarding at 12pm and we are greeted at the end of the gangway with festive music and the offer of a bubbly drink. As we are trying to marshal two boys and a carry on bag, we decline and proceed to deck 11 for the buffet.
Squeaky closet door that was also missing a hinge causing the door to sag. Had to lift up on the door to close it.
Clothing hook on wall was loose in the wall due to stripped out screws.
Drain grate in the bathroom by the door bent and could pose injury hazard to feet if not paying attention. Not sure how the inspection team missed this on numerous occasions that they must of seen it as it did not happen overnight.