Balmoral Review

Fred Olsen - Was this cruise missold?

Review for the Baltic Sea Cruise on Balmoral

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Additional details

Sail Date: Nov 2011
Cabin: Superior Outside

Christmas Markets Cruise -â€" Balmoral 10th to 17th November 2011

My wife and I have travelled with most of the major cruise lines with the exception of Fred Olsen so when we noticed they were advertising a Christmas Markets Cruise to Hamburg, Bremerhaven, Amsterdam and Antwerp we thought that was an ideal opportunity to assess some of the very positive comments that we had heard from some of their previous passengers.

I booked direct with Fred Olsen because I had received poor service from some of the cruise agents and I was certainly impressed with the standard of paperwork that I received from them prior to the cruise. We were given a 14.00 time to join the ship at Southampton but when we arrived we were met with long queues and it took us just over 1 hour to get onboard but our first impression of the ship was that it was clean, the public areas were nicely decorated and presented and the staff appeared helpful, smart and efficient.

Cabin Review

Superior Outside

Cabin A

Good bathroom size, plenty of storage space, safe, a little noisy but acceptable, good shower and bath.

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