We Arrived in New York 21st overnighted then Boarded next day Saturday.
No Luggage labbles available/supplied until the Bus has arrived at the dock & we had waited over 20 minutes.
Boarded the Poesia & escorted to our Cabin on Deck 12 (Balcony).
First couple of days experience "passable" but the continual 5 languages begun to annoy. ENGLISH (1748 english speaking passengers)LATIN(OK it is a Latin Ship) GERMAN ( I know that most Greman schools teach German as a second language)FRENCH & SPANISH. The Impression we obtained (along with numerous other passengers was that ANNA (Cruise Director) liked the sound of her voice & desired to show how clever she is.
Food, passable but SO REPERTICOUS absoluteley no variation to Breakfast & lunch in the Buffett Diner poorly cooked presented & the variety appalling.
Crusie Shows NO LIVE BAND IN THE THRETER; no intrduction of the EXCELLENT PERFORMERS. On the final night supposed to be HIGHTLIGHTS OF THE CRUISE not one singer no dancing no crowd involvement ect ect ect.
Tours good but very much over priced $98 each to see the town & canal we did it by Taxi $25 each WHY THE ENNORMOUS PRICE HIKE.
Staff distant did NOT show ANY Hospitality to Passengers & seemed to be allocated one task,ie pick up dirty plates that is ALL I DO do not suggest I should pick up dirty glasses.
Service Charge "NOT NEGOTIABLE" $12/day/passenger. If Passengers chose to "tip" individual Staff can"happen" but the service charge WILL NOT BE REMOVED UNTIL AFTER CLOSE OF BUSINESS LAST NIGHT. 0545 morning of arrival over 250 lined up trying to sort out Service Charge ect. Why can not the accounts be closed say 8.00pm last night & the ability be given to sort out questions during the last night. MANY OTHER CRUISE LINES OPERATE THIS WAY; no it seems to be TOOO HARD FOR MSC besides THIS IS THE WAY MSC OPERATES PASSENGERS DO AS WE SAY.
It almost seems in good Faulty Towers style: MSC would run a very happy contented problem free cruise if it was PASSENGER FREE. & believe me my family will contribute to making MSC PASSENGER FREE.