Following Tims review, we had another problem. My companion uses a mobility scooter and thus our cabin was a handicap access one directly over the bridge.
We will ignore the 9 1/2 Air Berlin Flight of the transfer in Berlin where someone dissassembled and misplaced some of the scooter ( charger) which I recovered spinning on the baggage carousel
The special access taxi in Barcelona was great and weather Thursday Rainy so we really didn't see as much as we wanted. Found the Spanish food not to out taste and ate McDonalds, an Italian and a steak house. No Paella.
Boarding was very easy since we went with the scooter through the VIP line
But discovered the dining assigned was wrong. We asked 4 GSM persons where and time to see the Mt'De and got 4 answers all wrong. Sort of set the mood.
When finally found was right in computer and told a new card would come never did
he cut Jean off in mid question very rude and later chased us down to apologize. Was the only officer to apologize and many were RUDE.
John Heald had supposedly set up a gangway meeting with Calvin but took several notes before he appeared, Got the normal strawberries and champagne and 1 SOS for the 2 of us .
We had tried booking the hotel to ship transfer for CCL said they couldn't do the scooter. More on this later
Had a wheelchair access booked for Mallorca and the night before got a note
it was cancelled. Visits to the excursion desk gave no alternative or help so we stayed aboard. A big mistake. see later references
In Malaga we tried to get thru the CCL excursion Desk access to the shuttle to town (fee) and said they couldn't take us so we decided to walk, Leaving the gangway saw a Interline Supervisor and asked him if the shuttle would take the scooter. Of course he said, sold us a ticket and we got round trip w/o a problem. Hmm CCL said this couldn't be done. While walking in town we came across about 8-10 buses with signs for town tour some RCL and some Magic.
Well the RCL ones were loading and unloading scooters and when I asked the supervisor for the Magic busses they said they do it all the time and CCL should have booked us.
In LasPalmas the same thing, HOHO was not equipped but when we tracked one down on own they had a ramp, special space for the scooter with a large window.
Do you see a pattern here.
We had a cabana rented on Grand Turk with a ramp and then they cancelled GT for Freeport to repair a problem with the stern thruster.
As Tim said they offered a free shuttle to Lycaya but The Excursion Desk would not give us a ticket. Same excuse , went to shore and talked to shuttle agents and said no problem but you need a ticket. Was a perfect catch 22.
We had contacted John Heald and he meet with us aboard at Freeport and was so he said totally appalled but this which really destroyed our European experience
He promised something, and even to take us to Europe on the Breeze but think that was just blowing smoke.
Now to the ship well we never had a room service delivered correctly.
We agree with Tim on the lack of venues and activities.
Showtime only had 4 handicap reserved spaces and unless one was there an hour early we just didn't get seating. And most time they had Bingo immediately before the show and so seating was taken.
To many activities from show to comedy club were scheduled so as to overlap so you could only do one
The Ocean Plaza was packed all day with card players, cribbage gamers
all the way back to the piano bar and the tables in the red frog that the activities there trivia etc. could not find sitting, We talked with Kevin and Calvin on this and they agreed was poorly planned.
The Lido tables along the windows were taken by those looking for a place to not eat and there was posting in Funtimes to please use other areas so those dining on the Lido could find a table.
Lido offered options for lunch, and we liked the burrito Bar but for diner it was limited to one serving area (from 4) and served the same stuff as the dining room basically so we did the MDR.
The room was forward and in the crossing was constantly being slammed as the ship hobby horsed. Looking at the speeds posted it was obvious the captain was more concerned with his schedule to get to Freeport for repair the Thruster and not comfort of passengers. Jean was tossed twice and luckily landed on the edge of the bed and not the floor.
We spent most of our time in the Casino for want of anyplace or thing to do.
They had a free drink program with 1500 points which we both earned but you could not find a bar person to place and order. seemed they avoided you if you had the free drink card. I complained several times on the time factor and got various excuses, only one working etc but it took about 30 minute play to place a drink order and 15 plus to get it. Considering how tight the slots were decided was cheaper just to buy a drink when wanted one .
We had a great balcony across the front of the ship and contrary to what JH had said the access was ramped and there were chaise lounges ( never set up) and two wood benches.
Spent a nice 2 hours there though cold in the wind getting into Galveston. For many days there was a sign posted that the area was closed because of high winds. Could have been nice except for 23 K, Sean and coolness
Trip ended as it began. MDR last night with Prime Rib and it was served lukewarm. the apple pie came with almonds ( allergic to nuts and when replaced no ice cream, by the time the ice cream came it was soup. Sad because service and food had been good to excellent up to the last meal.
We were early disembark and with the scooter sort of bulled our way off. Got the bags and then the bus assigned was full and we were put on an another,Handled the scooter though had to pull seat and lower steering since the baggage bay was smaller.
BUT he delivered us to the wrong terminal in a rain shower. CCL had a representative at the entrance who escorted us to the right terminal. Said was 2nd shuttle that did this delivering passengers to the wrong terminal,
Got to RSW around 4:30 Mike was waiting, got home tired, somewhat disappointed
but some good with the bad. Got it off my Bucket List. Would I do it again.
No, Ship was too big and venues too small, 16 days was too long. Will stick to midsized ships and shorter cruises.
Think was mainly a MAGIC and not a CCL problem in general.
Noted the first cruise out of Galveston had the itinerary changed due to more Thruster Problems so the story continues
Like everyone else have the Magic Hack. Is getting better.