I with my wife and friends traveled to Seattle to cruise on the Holland America Line Oosterdam, as first time cruisers I was really looking to get going on our voyage to Alaska. The ship looked very impressive and after finally getting on board we checked out our cabin; I expected it to be really cramped but I was surprised how nice it was, my wife was not so impressed. We were next door to our friends so me met on our adjoining buy separated verandas.
The problems presented themselves after realising that there was so real service in the dining room it was a buffet style lunch but after getting our food which was excellent we had to get on another line to get our drinks, 8 ounce glasses of juice or ice tea,leaving or food cold and unprotected.This continued for every meal at the casual dining room. The main dining room was excellent but the the formal meals were with the king crab, lobster and fillet mignon were when we were at open seas, the shipped tossed around that pretty good so if you were prone to sea sickness your substitute meal was green apples and tea if the ship served the fancier meals when they were in more protected waters it would have been much calm seas to sail in and more passengers would have enjoyed the king crab, lobster, and fillet mignon, maybe I just answered my own question.
I would also explain that every morning I, we, awoken by crew members dragging and then slamming the deck furniture together at 5;30am every morning the front desk said that they would investigate and correct this problem, the told me that everyday, very polite but very unprofessional They gave us $100 for ruining our sleep every morning.