From check-in to our departure, we totally enjoyed this cruise, its ports and its entire staff!
Though the ship is aging and has a few bumps and bruises, it is well maintained by a fine crew. The Inside Cabin is small at 145 sq. ft. and the shower is minuscule. However, I cannot compliment this crew enough. The captain is the best captain of any cruise we've sailed. Professionally he brought us through some rough seas and personally he was always enjoyable and accessible. He even visited the quilting group on board for about a half hour! He was happy and jovial and gave us some very fun words of wisdom each day. Almost every person with a RCI name tag on was personable and friendly and happy!
The cruise director, John was a step above as well. He and his wife were always quite entertaining and never pushy. The shows provided each evening were high quality, especially the ships own dancers and singers. DO NOT MISS THEIR PRODUCTIONS! From the stage sets, to the costumes, to the choreography, the band, the lighting and the talent - they were fabulous.
The casino was fun too. All of the dealers were personable and made me losing my money not seem so bad!
The ports of call were good. We are simply beach bums as we have done all of the excursions that we care to do. We found nice beaches at each port. Sorry I cannot report on shore excursions.
The food, except for Chops Grill - see below, was exceptional. The variety and quality were among the best on any ship. The service was outstanding - never rushed, but always highly professional.
Maybe silly to some, but both my husband and I commented on the ships temperature all around the ship - not hot or cold, always comfortable. We also found the Enchantment a nice size and easy to navigate - no pun intended!
One of the highlights of the trip was participating (for the first time) in Cruise Critics Meet & Mingle. KUDOS to the volunteers who arranged the activities!!! We had a grab bag, a cabin crawl so you could see all the different types of cabins, our own slot tournament and one of the organizers even made us our own decorated door sign. The veterans even had gifts for us in their cabins. It sure made for a fun day at sea. The Enchantment even gave away some prizes at the Meet & Mingle too.
We did NOT have a good experience in Chops Grill however. The service was poor, my husband's steak was not edible as it was full of grizzle. My steak was nothing special at all - surely not one of "the best steaks at sea." The appetizers were very good as was the dessert. We visit the special dining rooms on all of the ships we sail and this one would rank right at the bottom. We did not complain, but were never asked if all was to our liking. We feel that the waiter should have noticed my husbands steak was not consumed - though it did look a mess on the plate from trying to cut it! Then as we were eating our desserts our waiter did apologize for his poor service and went on to complain about Royal Caribbean and how they are short staffed always. So, poor service, bad food and an inefficient and complaining waiter. Certainly not worth the $30 pp surcharge - not even close! This was the only RCI employee that let us down. I guess nobody is perfect.
Overall, we found the Enchantment of the Seas very enchanting and will return some day.