My wife and I joined Constellation in Istanbul and sailed the Eastern Mediterranean itinerary. If flying from the UK you usually arrive at the ship late evening so we travelled the day before and stayed overnight in a hotel in Istanbul. This is a great way to start your holiday as it not only gives you an extra day in Istanbul but you are fresh and ready to join the ship at lunchtime the next day. Istanbul airport passport control is very busy. You should be aware you need to queue to buy a Visa with payment in cash only, before you can go to passport control. It's Â£10 British citizens, all nationalities have a different price in their own currency. The traffic can be can be very bad and we heard of passengers taking four hours from leaving the plane to arriving at the ship.
As we arrived at the ship early afternoon embarkation was really efficient, virtually walking straight on to the ship. First impressions of Constellation where excellent.
Our stateroom was available within a couple of hours of boarding and it was great. Quite big, very comfortable with a balcony on Panorama deck 8. The only drawback was a connecting door to the next cabin and occasionally we could hear voices of our neighbours but it was not a big problem. This cabin would be ideal for a family to have adjoining cabins.
On all our previous cruises we have taken the later seating option in the restaurant. For the first time we chose Select anytime dining. It has benefits as you can go for dinner at different times each evening although occasionally you may have to wait briefly for a table. If you choose a large table you can meet different people each evening. The drawback is that you do not get to know other guests very well and form good friendships as we have done on previous cruises. You cannot get to know the table waiter well as you will usually be on a different table each night. My wife prefers open seating but I prefer fixed later seating!
A previous reviewer gave the Dining a one star rating. Just what rating system and standards are they judging the food on? This is clearly a ridiculous rating and it's a shame as it then makes their whole review pointless and not worth reading. Surely a rating must be taken in context of the circumstances you are eating i.e. on board ship at sea with 2000 people being served and of course the price you pay. What would this reviewer expect for five stars and what price would they have to pay? Don't let their rating put you off Constellation! My view on Dining:
The restaurant food and service is first class. The table waiters do everything they possibly can to satisfy your requests. If you are at all unhappy with any item they will replace it immediately.
The lunchtime buffet is superb. The choice is so wide it's hard to choose. There is a huge choice of salads, hot meals, specialty meat of the day, and separate pizza, Asian delights and traditional English serveries. Choice of fish is poor, only limited and should be improved.
The gourmet sandwich bar offers a wide variety of breads and fillings - if you want to add some different meat to your salad then this is the place to go. The poolside grill offers the usual burgers and fries type snacks. Very good too!
One of my favourites for lunch was the healthy option by the spa pool. Several choices including delicious chicken or tuna cooked to order.
Breakfast? Well, so much to choose. Everything you would expect. My personal favourite was eggs benedict, although the waffles were close seconds!
Afternoon tea and cakes is available at 4pm in the buffet restaurant.
We visited both specialty restaurants - Ocean Liners and Tuscan Grille - an extra Â£20 and Â£18 per person respectively.
Ocean Liners service was exceptional. The food was great, although the fine wines are rather expensive.
Tuscan Grille was our favourite. A little more relaxed with fantastic Italian style dishes.
I would definitely visit both restaurants again as they make a pleasant change from the main restaurant option. I think they offer good value for the additional charge.
The entertainment provided overall was good. There were some star singers (Jane, the English lady was superb), the entertainment team put on some good shows and Perry the piano entertainer in Michael's bar was in a league of his own -â€" really entertaining!
All the public rooms have their own 'character' and we found them all very comfortable and enjoyable. Although the ship was full we never really felt it was crowded anywhere other than the most popular theatre shows. All the rooms were kept very clean.
The gym was well equipped and although well used was never too busy. The spa pool area was very relaxing and our favourite spot.
The ship was affected by norovirus for the last few days but you could certainly not fault Constellation for that. The captain implemented a sanitisation programme - staff were everywhere sanitising everything! They certainly did everything that you could expect to eradicate it. It never ceases to amaze me that some passengers just walk into the restaurants without sanitising their hands, they seem to object to this for some reason - they are probably the first to complain about illness on the ship. Once the sanitisation programme was in place the staff ensured all passengers observed the correct procedure.
Disembarkation was very organised - just arrive in your allocated meeting point at the correct time (dont' go too early!) and we left in an orderly manner. After collecting our cases there was a slight delay in boarding coaches but again considering all the circumstances with 2000 people disembarking it could hardly be better.
Overall, we had a fantastic cruise and would certainly sail on Constellation again. I must also mention that all the staff, without exception, provided excellent service and were really keen to assist at all times.