Crown Princess 1

“We Wished We Had Stayed Home!”
Cruise review of Crown Princess

treeslady70
Member Since 2010
 
 

Overall Member Rating

After a nightmarish Princess land tour from Toronto, we couldn't wait to board the Crown. We'd had a very good experience on the Crown on a past sailing. However, we found this experience on the Crown to be equally as bad as the land tour. We dealt with a room steward who preferred to watch tv rather than clean the cabins. Waiters and their helpers with very bad attitudes seemed to prevail. Food was only fair in the dining room as well as the buffet.

The Anytime Dining was a joke. When we sailed previously on the Crown, ANYTIME Dining was ANYTIME. Now we found we had to have reservations for "anytime" dining. We also found that whether we had reservations or not, we had to wait up to 30 minutes to be seated. The reservations process was also a joke. There were mornings we were on "hold" with the resrvations people for over 20 minutes trying to make a reservation for so-called "any time" dining.

Shore excursions were almost always very late in leaving the ship More - then we were rushed on the excursions to get back to the ship in time. The guides on most of the excusions were not of the quality we were used to with Prncess.

We spoke with several people who were not happy with Princess. As one man put it: PRINCESS NO LONGER MAKES YOU FEEL SPECIAL! That sums up the whole experience - land tour as well as the cruise. And for the money we paid for the land tour/cruise - we definitely deserved to feel special! Less

Crown Princess Cruises to Canada & New England


Overall Ratings

Sail Date: September 2011
Destination: Canada & New England
Embarkation: Other
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money

Cabin review: Balcony

BEB719

Published 11/14/11

Read Cruise Critic's Crown Princess Review

Crown Princess Cruises to Canada & New England

Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?