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American Star Cruise Review by majakada: American Cruise Lines Queen of the West


majakada
1 Review
Member Since 2011
0 Posts

Member Rating

Cabin 5.0
Dining 1.0
Embarkation 5.0
Enrichment Activities 5.0
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation 1.0
Public Rooms 4.0
Rates 3.0
Service 3.0
Shore Excursions 5.0
Value for Money 1.0

American Cruise Lines Queen of the West

Sail Date: October 2011
Destination: USA
Embarkation: Other

Port of embarkation was Clarkston, Wa. on 10/22. I have to say, this is our 2nd cruise with American Cruise Lines and it was terribly disappointing. The cabins were awful - a little decor goes a long way instead of everything being a bland beige. The food was beyond awful. Everyone on the boat was complaining (bitterly) by the end of the week. Food was either not hot, undercooked,or badly prepared, with miniscule portions. We had rice almost every, single night. Any bread product served was always dry and cold (and supposed to be grilled or hot); muffins in the a.m. were always the same and dry as paper. cocktail hour hors d'euvres were extremely skimpy; sometimes we got nothing passed around to us except crudites. If the waiter's platter ran out, you'd never see him again, even tho he promised to come back with more.

Cabins were not that clean. I dusted and cleaned it myself. Toiletries in bathroom were not automatically replenished daily; used glasses in room, More hardly ever removed and replaced. You had to specifically ask for whatever it was.

Lecturer on board was outstanding. This was the Lewis & Clark expedition cruise.

Will not cruise with ACL again. Was looking forward to going in 2012 on the new Mississippie River boat that is being built by ACL - now we will book with another cruise line that also came out with brand new ship.
PS: This was NOT a cheap cruise, either. For $8,500 for the week,add to that $1,000 in off-ship side trips, they could have at least given us edible meals and better service. Less


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