WE planned this trip with 3 other couples earlier this year, could not wait to go. Port of Newark was easy to go through boarding and we had no problem getting on the ship. Then it started, the experience we will all never forget. The lunch at the Windjammer was sub par, hot food was cold and the crowding in the area was awful. Okay off to the rooms. Smaller than we thought and in need of some work. Old furniture, room never was to get cold we found out, and the balcony need to be de rusted and painted. One of our travelers had a smell coming out of their sink, cesspool smell. Off to explore and eat dinner. Waiting outside the Columbus dining room we started to smell this foul odor, raw sewage. At least the dining room never had a smell throughout the cruise. There were nights we had to leave a lounge due to that smell. By the way that smell was to have been taken care of while we were in Bermuda, but it came back before we sailed. So we sailed down to Bermuda and back smelling raw sewage.
I give my thanks to the crew for getting us to Bermuda safely. We sailed thru gale force winds and at times thought the ship would topple. The captain and bridge crew got us to Bermuda safely.
Food on this ship was not outstanding. We found it to be okay and sometimes really not great. I actually felt at times that Carnival gave more choices and even better food. Spent extra for Portofino which was okay. Desserts were actually the best at some meals. The wait staff we had were great, made dinner enjoyable. Always a smiling face, a pleasant greeting for us.
This ship needs an overhaul in general. Many areas the carpet was stained, furniture chipped and stained, and the balconies need an extreme overhaul.
To make matters worse one of the couples, first time cruisers had a bathroom overflow. They were originally told they would be moved for the night and then placed back in the room which had the overflow. Now would you want to sleep in this room if it is not properly cleaned. After much ado and missing a show, we all stayed at the front desk with them to show support, they were moved to a jr suite which miraculously appeared on the computer after they were told no other rooms were available.
So our first time cruisers were disappointed, veteran cruisers felt sorry for them and hope they will go again, but on another ship and with another company.
We did get to spend five days with our friends, but it was no what we had hoped for.