We are seasoned cruisers, mostly with P&O but chose this one for the itinerary because it included Istanbul and Pompeii.
We flew from Manchester to Rome. Oh dear, our experiences at Rome both arriving and departing from put this airport at second worst one on our list.
Never mind, check in at the port to board ship was very efficient and we discovered we had an upgrade to a balcony cabin. Things were improving.
Star Princess is a lovely ship, a bit worn in parts but we understand it is going for a refit after the next cruise.
The staff were very friendly and helpful. In particular, Johanna and Roderick who looked after our table of 8 in Amalfi dining room 2nd sitting with great enthusiasm and professionalism.
We had a pre-dinner drink each evening in Wheelhouse Bar and were entertained by Noelia and Ash with their bar tricks and puzzles.
I emphasize ONE drink. The drinks were so expensive that we refused to be ripped off by drinking more. (16 dollars for a small can of beer and a small glass of wine)We did complain about the prices, as did many other passengers.
I guess the powers that be realised that the bars were empty and 4 days into the cruise a specials price list appeared.
Apart from that, the food was lovely and we were impressed with the choice at breakfast and lunch. Evening meal was mostly ok
4 days into the cruise we also got upgraded to a mini-suite after a problem with the shower plumbing.