Easy Embark Easy Disembark. Great Ports of Call. English, German, & Spanish speaking passengers were friendly. French Pas singers were pushy & were butting in line everywhere. We rented Cars at most ports. Budget Rent-a-car was great service & value, average excursion price for us was about $20.00 each person vs. Poesia Excursion at $80.00 each person. Bad experience at Quebec, 2 days in port. We purchased cruise shuttle tickets advertised as Hop-on-Hop off each day until 4:30 pm. We bought a 14 day Cruise package. When we came back to eat on the ship and go back out for the afternoon, we were herded into the back of a line of new cruisers with suitcases and no boarding passes. We should have been able to go on an off the ship as we did all other days. It was cold and started raining, no crew members around, when a passenger ask for a crew member to explain why we could not go on and off the ship with our boarding pass, he was chest-bumped by a Canada Customs Agent and threatened to take him to jail. A call was made to the ship an no crew members came out to take care of us for about an hour. During that time we got soaking wet in 50 degree weather with the wind blowing. Finally after an hour 2 crew members came out and directed passengers with boarding passes to go straight to the ship after passing through two Airport Style luggage screener. I suppose the crew retreated to the ship when it started to rain and the customs people forced everyone to stand in line. This also caused Passengers getting boarding passes to be delayed also.
Don't buy INTERNET TIME. It is only accessible in the middle of the ship in a SMOKING Lounge. I bought 300 Minutes and used only 10. Ended up making $100.00 worth of Ship Telephone Calls because of lack of E-mail.
Cabin Steward & our Dinner Waiter were great. Menus were the same every night. The Lobster was Awful, tasteless and soggy, revolting! I got tired of the same meals. Maybe under a different Captain (he was arrogant), Different Head Chef, Different Cruise Director, the ship might be a good bet.
What's the deal with the French?
Entertain Staff was great in the Lounges, 2 ladies and 5 or more men. Frederico seem to be in charge and he and the others were GREAT!.
Beautiful Ship, Great Rooms, Plenty of Elevators, and much of the spa is available at no extra charge.
We would sail on the Poesia again if the price was right.