We sailed out of Long Beach, CA and it was a breeze to park and get to the ship. We asked about a suite upgrade and were directed to a supervisor who offered us a suite at about 1/3 of the price that was quoted to my son, who had upgraded a few weeks before. We didn't take it because it was near an elevator. We had 12-12:30 check-in time (which you get when you register online) and our cabins were ready very shortly thereafter.
We had a very nice family "suite" with verandah--the "suite" simply means you have two areas separated by a lightweight curtain (which doesn't really block out light from the other half of the room). The nice thing, though, is that there's a top bunk bed that pulls down from the ceiling. The couch in that area pulls out to a single-size bed. The two beds slept our grandchildren (ages 3 and 6) nicely. The two "bathrooms" were convenient but each is quite small. There is plenty of storage room so don't worry about that.
The two kids clubs were great, especially the "lab" where both children spent lots of time. The lab, as v. the "club" had more interesting things to do and the staff seemed more interested in dealing with the children. Despite the age recommendations, our 3-year old spent most of his time in the lab.
My son and his wife had the 11-month old in their suite-which was a nice two room cabin with about 2 1/2 baths. He was in cabin 8046.
The food was fairly average except for a couple of times when it was very good, such as lobster night-on the Friday-and the buffet lunch at Triton (our fav. restaurant in the rotation).
The service in the restaurants was fabulous. Our waitstaff followed us to each of the three restaurants, knew the children's names and even cut up their food-without asking! Needless to say, the children are now spoiled. Our 6-year old ordered off the adult menu several times.
The three restaurants were fine-but Triton was a step above the other two for whatever reason. It's a very nice setting and is more fancy than the other two. We ate brunch at Palo's one time--it was not crowded at all but we did have reservations. I did not see the big deal about it and thought that our lobster meal at Triton's was just as good, if not better. We didn't feel any need to go back to Palo's for dinner.
Unfortunately we really could have used more sleep on the cruise. I had researched our cabin locations and understood that it would be quiet. That didn't turn out to be accurate. The widescreen movie was next to one of the pools on the deck slightly above ours and the noise blared from morning til late at night. That combined with the loud footsteps and chairs scraping made sleeping at a reasonable hour to be impossible. One night my son said the 11-month old was awakened at 2pm when the sound was so loud the cabin shook. He was about five cabins down from us. We finally spoke with Lisa, the Guest Services Manager about the situation. She, of course, apologized and the noise for the next two nights was much less. It's a mystery why the most expensive cabins are below the busiest and noisiest areas....
The shows were great-very professional and loved by the children. We had early dining so went to the 8:30 shows, which made a late evening for the children, but they loved them.
All in all, Disney put out a great product-characters, facilities, are first-rate. I'm sorry we didn't book a cheaper and lower cabin but there's always a next time.....
P.S. We didn't get off the ship in either of the two ports-Mexico didn't seem as appealing as the happenings on the ship.