First of all here was no lifejacket or safety muster and when we asked the crew shrugged their shoulders. I thought it was mandatory on board ship.
Cabin.. we booked an aft facing balcony stateroom, no problem lots of storage and coat hangers. Although when on the balcony it was noisy, and the ship rocked and rolled even though the sea was calm. Never experienced this on other cruises.
Resturants..We felt the resturants were disappointing, Garden Terrace food cold and greasy. Taste and Manhattan ok but very repetitive.One meal in the Manhattan was so bad my husband had to return it and because we could not get any satisfaction from the waitress we called the Maitre ,d who after much deliberation finally allowed us a complimentary bottle of wine but for some reason we couldn,t have it until the next night!
Trips.. The trip to Pisa was spoilt by spending 2 and half hours around an Outlet mail, 1 hour around a leather factory and only 1 and half hours around Pisa More
itself. Enjoyed the Rome and Sorrento trips.
The ship is huge which lends itself to being a little souless and deck 15 is a nightmare.. whole deck taken up by the casino which was smoky and the smoke drifted up to the next deck and bar.
Other passengers we spoke to seemed as disenchanted as us with the ship and its worth noting the Surcharge of $12 per day each is voluntary but it took 3 visits to the Guest Service to get this removed from our bill and Oh boy there were long faces.
The saving grace of this ship is the cabin attendants, waiters and waitresses and bar staff whom we tipped generously.
Finally would we sail with NCL again....NO NO Less
Norwegian Epic Cruises to the Western Mediterranean