We had an issue where I feared there might be some type of biting insect in the cabin. I asked at the front desk if someone would check the room to see if maybe someone might have brought sand fleas into the room or something. In less than 10 minutes...here comes the calvary! Several people stripped the room, bedding and all items in the cabin were carefully inspected by several people. The room was sprayed and we were asked to stay out for 2 hours. There was an immediate follow up call to assure us there was nothing in the cabin and we were given a nice bottle of wine for our trouble.
Now thats what I call customer service!!