I will describe the positive and negative elements of this cruise.
The food in the Lido Lounge was very good and always available. Deserts were too bland - almost all tasted the same - no variety of deserts.
The crew was exceptionally friendly and always willing to talk with you.
Entertainment on the two nights was very good. The female singer can not carry a tune. There was not a lot of entertainment available.
Ship sanitation was excellent. The crew was always cleaning.
Cruise Director - The cruise director has a strong british/scottish accent - making it difficult to understand her when she makes announcements.
Water Quality - At times, the water coming out of our bathroom sink was dirty. We would not drink it or brush our teeth with it. No wonder people get sick on ships!
Coffee quality was not good.
TV - There were 4 channels of snow, too many video channels of various parts of the ship, reruns of just a few movies, poor video quality, very poor sound control (high on some channels and non-audible on others). You would think they could have 3 or 4 movies to choose from - not so. They just ran the same movies over and over.The channel displaying ship's speed, direction, etc. was difficult to see. The position marker for the ship was too large for the size of the screen. The miles to the next destination were not displayed. Mileage was given in nautical miles - now how many people know how long is a nautical mile? Change it to actual mileage. Nice to see ocean depth displayed. Nice to see the harbor displayed once you got close to land. This whole channel needs to be designed.
Movie Lounge - There was none. The Palace Theater was all set up to display movies. None were offered.
Too Many Photographers - From the time you check in until the last night of the cruise - Photographers were constantly slowing down people's progress by taking photos. You could not walk around the ship without someone wanting to make a buck by taking your photo.
Additional hot tubs are needed - This is a difficult subject because of the small space available on this ship - I do not know where additional hot tubs could be placed. But the two tubs on board were constantly filled with people - kids in one of the tubs. At least two more hot tubs could have been used.
Rooms are too noisy. Doors opening to the main corridors are not sound proofed. Noise from the hallways comes into your room very easily.
Beds are not comfortable. Mattress quality leaves a lot to be desired.
Room Air Conditioner Controls are Manual - the AC gets cold during the night requiring you to wake up and manually turn the AC off.
Elevator Controls - You would think something as simple as putting the Floor Numbers on the elevator controls would be possible on a cruise ship? Not so. They have level NAMES on the buttons making people have to try to figure out where they are at and what floor they want to go to. Why not just put FLOOR NUMBERS on the Elevator Buttons and be done with it?
The checkin process was much too complicated and SLOW. There were people in line who had not completed their checkin information. There were no provisions for people with medical conditions. Wheelchairs had to fight their way through the lines. The staff handling the registration process had no desire to try to speed things up. AND, this is where the photographers started their slow down process of taking photos!
Smoke - How disgusting! You would think that a cruise ship would make provisions to deal with getting rid of smoke from bars and the casino. Not so. People smoked just about any place they wanted to - alongside the pool, etc. If people want to smoke - give them a place to do it outside away from the other 75% of the people who find their stinky habit objectionable. If they smoke indoors - increase the ventilation so non-smokers can enjoy the casino and bar areas without having to inhale the smoke.