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Seven Seas Mariner Cruise Review by henwood: Never again

Seven Seas Mariner 1
Member Since 2009
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Member Rating

Cabin 3.0
Dining 2.0
Embarkation 5.0
Enrichment Activities 5.0
Entertainment 1.0
Family & Children Not Rated
Fitness & Recreation 1.0
Public Rooms 3.0
Rates 5.0
Service 4.0
Shore Excursions 3.0
Value for Money 1.0

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Never again

Sail Date: May 2011
Destination: Europe - Western Mediterranean
Embarkation: Other

I cannot understand reviewers who have given this ship more than 1*
The brochure states "fine wines" examples Pouilly Fuse, Crozes Hermitage, NZ Sauvignon Blanc etc. Not one of these wines was available. The champagne in the suites was cheap french sparkling wine. The "exquisite cuisine" was not on this ship. La Veranda, poor choice of poorly cooked food with poor service. After complaining I was told "what do you expect on a small ship". Compass Rose was less than average, we returned 2 main courses. Prime7, no complaint a good steak but minuscule portion of crab. Signature, average. The cabin was badly laid out, very little room to go to the bathroom without hitting the TV [twin bed config.] The balcony furniture was cheap with non-reclining chairs. The bathroom had recently been converted from bath to shower, however the shower enclosure had no extraction, resulting in offensive drain smells. The tours were on the whole OK apart from a wine tasting tour of ghastly wine, and a More long coach trip in high temperatures with non functioning AC. Evening entertainment included a non existent Caviar Bar. My issue was the cruise was not 6* more like 3* but paying over £700 per day, one would expect there to be a major difference between standards, but no. I asked Regent for £2,600 refund, but ended up with an offer of £400. I believe the problem is these expensive cruises sell of a significant part of the capacity on a job lot basis. On this cruise nearly 50% of passengers were Canadian insurance agents and partners Less

Published 10/16/11

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