Brilliance of the Seas Review

Brilliance of the Sea - Western Med Cruise

Review for the Western Mediterranean Cruise on Brilliance of the Seas
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ics123
2-5 Cruises • Age 40s

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Sail Date: Sep 2011
Cabin: Large Ocean View Stateroom

This is the first time I cruised with Royal Caribbean. The previous few times I've cruised with NCL. I liked NCL but had nothing to compare them to and thought Royal Caribbean had a good brand. Boy, was I wrong...

STINKY BATHROOMS, BURST PIPES AND LEAKS IN STATEROOM

The ship I knew when I booked the cruise that it's about 10 years old. But I was hoping that it was maintained in decent condition. Our first disappointment came when we first entered our stateroom bathroom. It has a very nasty smell and that smell gets worse after you have a hot shower. We mentioned this to our stateroom attendant and he was trying to be helpful and suggested a few things they can do. The following days they cleaned the drain, sprayed a lot of chemicals in the bathroom, but none of it helped. The supervisor advised us that there is nothing they can do and that frankly, they don't even smell anything and suggested that the guests that stayed there before didn't complain either. We feel like they are suggesting that this is our fault. I tried to make the most out of it by suggesting that they just give us air fresheners or similar products to cover the smell but they rejected that by saying that they don't allow guests to have those products for fear of allergies for some people.

Cabin Review

Large Ocean View Stateroom

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