Celebrity Millennium Review

4.0 / 5.0
1,739 reviews

Panama Canal & Central America

Review for the Panama Canal & Central America Cruise on Celebrity Millennium
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Elvis01
2-5 Cruises • Age 80s

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Sail Date: Sep 2011
Cabin: Concierge Class 3

This was our first cruise with Celebrity. We have gone on other cruises but it was with different lines. This time, we traveled and paid for concierge service. Unfortunately, we feel the embarkation process catered to the other passengers. The check in process for concierge service was extremely slow. There was only one check-in station for concierge service while there were at least 10 stations opened for other passengers; handicapped check-in had two stations. We were in line at 11:45 and finally made it on board at 1:00 PM. We were directed to the 10th floor cafeteria which was extremely full of people because no state rooms were ready. Around 3:30 or 4:00 PM, 3 of our 4 suitcases appeared. The Captain made an announcement that we would be delayed leaving port by one hour (the delay actually turned out to be 2 hours) due to loading of luggage! San Diego cruise terminal needs to get their act together in handling an embarkation.

We noticed that the ship was in poor condition in that there is a lot of visible rust and all wood railings and floors need to be replaced. The carpet and blinds in the state rooms looked like something in Motel 6. In the Ocean Cafe, the vinyl seating is well worn. The cinema seats are torn and not comfortable. The door to our state room was very troublesome in that sometimes it would stick shut; whereas other times, it would not close properly. We do not know if other state room bathrooms had a ventilation system but our bathroom did not have one. Therefore, we had to open the door in order to clear the bathroom mirror even after we wiped it down with our towels. There was mold in our shower area; screws fell out of our soap holder in the shower; and the toilet paper holder was troublesome. The dressing table and chair were well stained and the dressing table was chipped as well. Our bedding had very apparent stains which was disgusting.

At the 2nd Captain's Brunch (which was wonderful albeit crowded), several of us noticed that the ceiling in the dining room appeared to be held up by tape. We could not get over that and several of us commented that the ship should have been renovated several years ago.

Cabin Review

Concierge Class 3

Cabin C3

Bathrooms needs vents. Curtains should be cleaned rather than smell like dust. Linens should not have stains on them.

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