We have taken many cruises over the years, with our most recent an excellent Adriatic journey on the Seabourn Odyssey in July. We were eager to try Silversea and thought that this 8 day China itinerary would provide an interesting, comfortable way to see new ports. Unfortunately, we found almost everything about this experience a notch below both Seabourn and our expectations.

Our check in set the tone for the week, with nobody available to escort us to our room. We stood at the front desk while the receptionist had to speak very sharply to someone to find assistance. We were uncomfortable and offered to see our way up ourselves, but help did eventually surface. The butler (more on that later) came by later for a very perfunctory tour of the room. Our only request that day was for him to remove the welcome fruit, half of which was rotting.

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