“Cruise to Alaska - 17th September 2011”
Cruise review of Holland America Zuiderdam

Grahame Roberts Zuiderdam 2 Cruise to Alaska - 17th September 2011
Grahame Roberts
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Embarkation at Vancouver was a nightmare. US Immigration took three hours to process us (others too, of course). Clearly they don't want tourists (and they'll never see us again!). Not directly HAL's fault, of course, but they could have kept us better informed of the "process" and staggered check-in times. Haven't they done this cruise before? Haven't they previously witnessed the paranoia of US authorities? Our cabin was OK - the Room Steward very efficient. Food was disappointing. The Lido Buffet is just horrible - rarely anywhere to sit. The main Dining Room is a little better but service (particularly at breakfast) is very slow. Entertainment was quite poor (although the comedian was good). The Magician took every opportunity to sell his "magic kits". The dance band (HALCats) usually stopped early - so no opportunity to dance. The weather was poor. Obviously this wasn't HAL's fault although I suspect the cruise was too late in the year. Wasn't very impressed with the ports of call (Juneau, Skagway and Ketchikan) and the tours offered were excessively expensive and poor. Scenery didn't match that to be seen in Norway. Overall, we were disappointed and won't cruise with HAL again. Freed Olsen or P&O are, in our opinion, much better.
Zuiderdam Cruises to Alaska
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  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
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  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review: Interior Stateroom

Port and Shore Excursions

A miserable place with nothing to recommend it. Alaska Museum is moderately interesting, the Town Museum closes early. The cable car to Roberts Peak is OK but not especuially spectacular. Lots of jewelery shops though (and all highluy recommended b HAL).
Read 1,109 Juneau Reviews
Again, nothing much to see in town except for Creek Street - and that takes about 15 minutes. The Deer Mountain Trail is beautiful but there is insufficient time to walk very far. Oh - and there are HAL-recommended jewelery shops.
Read 1,249 Ketchikan Reviews
Some interesting Gold-rush era buildings and the railroad is fun. Nothing much else, though - apart from jewelery shops - highly receoomeded by HAL.
Read 837 Skagway Reviews
Published 10/12/11
Thank Grahame Roberts
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Zuiderdam Cruises to Alaska
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