An impressive ship. It is large but seems small (perhaps having only two stair wells aids that impression). It is very light and feels friendly.
The officers were very evident around the decks, and the staff in general were always willing to listen.
The buffet was the most impressive of any ship we have been on. It is light and the planning of the stations means that there is rarely a need to queue. The food in the buffet was very good, tasty and with plenty of choice.
Balcony furniture was excellent, and the bathroom was fine, with plenty of cupboard space.
Embarkation and disembarkation were the best we have experienced. From being given the go-ahead to disembark, to being on the coach for Rome took not more than five minutes. Admittedly there were no passport checks but it was still remarkably quick.
Not so Good:
We were on the stern of the ship and suffered from soot falling onto the balcony and an unusual need for washing and cleaning.
The cabin was OK but not much cupboard space (except in the bathroom!).
The position of the wardrobe alongside the bed was not very convenient.
The bedside tables were ridiculously small, were cheap, not fitted and of a different colour to the rest of the furniture. It seemed as if they had been brought from some junk yard.
Considering its 2011 Berlitz rating the food in the dining room was disappointing, particularly the entrees. We were on a table for six and the disappointment was general.On occasion the other courses were good, but it was all let down by the entrees.
The bars were disappointing, although the Martini bar which was always crowded was fine. The most impressive bar was the Sky Bar at the front of the ship, but noisy music blasted out and we were forced out except on one occasion only. The bar advertised a `happy hour' but it applied only to a handful of frozen drinks.
Michael's Club had special events on most evenings so we couldn't go in. For instance on four evenings in a row there were wine, daiquiri and whisky tasting sessions from 7.30.
For our taste (admittedly of an older generation) there was too much noisy music in the public areas.
Some of the European staff were not very helpful and sometimes over-abrupt.