“Great week despite the horrors of KLM”
Cruise review of Costa Victoria

David Stephen Costa Victoria 5 Great week despite the horrors of KLM
David Stephen
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On our way to Venice, KLM managed to lose our baggage in Amsterdam and it didn't catch us up until 4 days into our one week cruise. Despite this we had a wonderful time thanks mainly to the efforts of the ship's crew who are among the nicest,most caring people I have met.

Having read some of the more unflattering reviews on this site, I wonder if those who wrote them were on the same ship. The decor certainly was not "tired" but highly imaginative and well maintained. The food was superb both in the buffets and the restaurants. Far from "never changing" I had no fewer than 17 different types of fish and shellfish in the first four days and I still have lingering memories of the tournedo Rossini I had one night.

As a Scot and a committed European,one of the best features of the cruise for me was the absence of hordes of the sort of English people who so often mar our country's reputation when abroad. Seeing large Italian families with impeccably behaved chilldren at dinner was an educational experience and we saw none of the queue barging and rudeness that others have commented on.

But returning to the crew, Costa must have a first class recruitment procedure.Our waiters were friendly without being in any way intrusive. Our cabin was immaculately maintained. The customer service people did everything they could to mitigate the loss of our luggage ranging from offering to lend clothes, giving us free use of the express (and excellent) laundry service, arranging for us to be invited to a number of events usually restricted to those in higher tariff cabins etc,etc. Our English speaking representative (who was Welsh) was also highly competent and approachable.

In short, I would certainly cruise with Costa again.

Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review:

E1
Because we booked late, our cabin was not what we would ideally have wanted but was perfectly adequate. Space was a litttle restricted but not overly so. Despite having four teenage boys next door, we were never disturbed by any noise.

Port and Shore Excursions

Port
A lovely location. Bus transfer from ship was slightly chaotic but reasonably efficient.

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Port
A fascinating town. A plaque on a house wall brought home vividly how the wars in the countries that used to be Yugoslavia impacted on the lives of people living there.

Port
Didn'nt bother going ashore since the attractions of Mykonos appeal to people different to ourselves. However, views of the town from the ship were very attractive and the absence of a large number of passengers made the day a very restful one.

Read 693 Mykonos Reviews
Published 10/02/11
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