Our cruise on the Carnival Magic started off on a bad note. When we checked in we were told that the itinerary was changed. Instead of going to Naples Italy, the ship was diverted to Marseilles,France this was due to a worker strike in Italy. I think we should have been notified prior to the departure date so we had time to change our plans. I do not hold Carnival at fault for this situation, in fact they helped us make the changes we had committed to.
Now comes the next problem. My wife and I were put in a cabin that was located above the Steak House Galley. We turned in about 10:30 pm and at 11:45 pm we were woken by load noise coming from the galley. It continued for about an hour or more then quit. Just as we were finally getting back to sleep the noise woke us again about 3 - 3:30am. After the 2nd night we got up up at 3am and went to deck 5, the door to the Steak House was open and went in. We discovered the source of the noise, it was a cleaning crew cleaning a stainless steel galley at 3am. At that time we wnet to guest services and complained.
The next day Anna the guest service mgr and my wife and I met and discussed our problem. We asked for a different cabin but there were none since the ship was full. I do believe Anna tried her best to rectify the problem especially since they duplicated the noise in the galley and listened in our cabin. The noise continued for the rest of the cruise although after our complaint it seemed like they were aware of the problem.
Although the Magic is a larger and newer ship it was designed to make room for more cabins and everything else was downsized. The entertainment was not great and they had fewer 8 o'clock shows. In the future we will stick to the smaller ships.