This was my husband's 1st cruise, but my 4th (I'd cruised before we met and married 30 years ago). Must admit to being extremely apprehensive due to the bad publicity last year and all the problems being experienced. However, we needn't have worried. The Thomson Dream was FAB!!! We had an inside standard cabin on deck 5 which was more than adequate and kept extremely clean by our lovely cabin assistant, Regep! We were on the all inclusive deal and boy, did we get value for money! There was food in abundance everywhere we looked! Everywhere we ate was gorgeous. We opted for waiter service in the evening in the Orion restaurant and was lucky enough to have the same table/waiters throughout our holiday, which was great. They knew our names by the 2nd night and were friendly and attentive throughout the whole cruise - they just couldn't do enough for us. The waiters in the bars were equally as friendly and we just wished we could have tipped everyone of them when we were going home.
Then there are the theatre shows! Absolutely top class! These singers/dancers were an extremely talented group of young people and put 110% into their performances for every show. Well done!!!
Cleanliness - the ship was spotless - everywhere you looked there were cleaners, even in the corridors leading to the cabins, the stewards were on their hands and knees doing the "skirting boards"!!! (that's what I call attention to detail). Just a tip though, the public rooms are quite cool so it might be an idea to pack a wrap, or a couple of evening jackets!
If I had to criticise anything it would be the lack of space for sunbeds and the age old problem of "saving sunbeds" for later in the day. We experienced this a lot and it should and could be stopped! People were putting towels on beds in the mornings before going off-ship so they had sunbeds to come back to in the afternoon. This should be discouraged by removing any towels on sunbeds with no one on them after an hour (people could actually be eating and wanting to get back to their sunbeds) but should not take more than an hour. That really is the only "gripe".
We were travelling with friends who had been on the Sea Princess last year and they reckoned that although the Dream was a smaller ship, it was at least equal to their experience last year. We are currently planning our next cruise, Caribbean we hope, and we are looking for the best deal possible. If that deal happens to be on the Dream, then that's absolutely fine by us as we'd love to return to the friendliness of everyone we met.
If you're reading this review with a view to booking the Dream, I promise you, you will NOT be disappointed. You'd have to be a very hard-to-please type of person not to enjoy yourself on the Dream - Go on, I dare you!!!!