Don't get me wrong we had a great itinerary on the Carnival Magic 4-16th Sept 2011 (had it not been for the strike across Italy we would have gone to Naples instead we ended up in Marseille so they could enusre we visited Rome). Embarkation and Debarkation were very efficient

Staff didnt always seem very happy,they were curteous enough but no polite conversation or equiry about how the food or service was.

We were on a table of 8 for late dining in Northern Lights restaurant and our food was most of time just about warm enough to eat. We did bring this to our waiters attention but it was still very hit and miss on the temperature of the meals. The quality of the food was good so Carnival can sort this problem. The waiters appeared to have more tables to manage on this cruise and so were very busy, something which will impact on service. Not got it right on this new ship, they need to improve it when it goes to the Caribbean. Read more