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We booked the cruise with the perception that this cruise line was more 5 star than 4, and this would be reflected in the experience we would have.It was not.
The ship was set out nicely and was fresh and new. The food was in most cases excellent and definitely 5 star.Our accommodation at the back of the ship on deck 10 was excellent, with a balcony that was equally as good. Entertainment was generally poor, however certain individual entertainers were obviously talented and stood out. I cant help thinking that if Nick, the entertainment director had thought a little more about why he was there, and less time on his own self interests, then we would have got a lot more than was delivered.
It seemed to me that all staff took the time to greet and talk especially cabin staff and dining room staff. Deck waiting was not fantastic but deck dining was good.
The excursions were very expensive and thus disappointing because of this.We also felt, as many other passengers did, that we were squeezed for as much money as possible, from tipping to costly restaurant and drink charges.
Disembarkation was a nightmare, we were dumped back at Rome airport at 10:30 am by coach and were not told that our flight was leaving until 9:30 that evening, it put a real downer on the end of the holiday,a disgrace.
Was it value for money..........yes.
Was it 5 star...................no.
Would I do it again with this cruise line...........in a heartbeat!
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