First, let me say that I consider myself a "seasoned cruiser," with six cruises--between Princess,Carnival, and now Royal caribbean. In fairness, it's been about 15 years since the princess cruise and I don't remember enough for a comparison. However, my husband and I have cruised several times with Carnival and felt that we wanted to try RC because of the extra activities on the ship and the good reviews.
Embarkation: The processes of embarking was similar to Carnival. We were late arriving. Agents were generally pleasant but the process was a bit slow; it helped that we were the last one's boarding.
Staff: All staff was very friendly, attentive, and willing to help. Exceptional service.
7352 balcony cabin, towards rear of ship. In a good location; close to elevators and stairs.