In addition, our cleaning person was not well trained (or just not very good and needs to look at other job options.) Our room had gone without cleaning for too long of period of time and not to sound petty but we didn't have towel animals twice because he forgot to come back. Our neighbors next to us set a tray out in the hall and I KNOW it was sitting out there for at least 3 hours before it was taken away. Now, I know this is not the same experience in which our fellow cruiser had because they seemed quite happy about their service.
Lastly, I realize that people are out to have fun, but there should be limitations to what is appropriate in public areas. As we were sitting in the hot tub with people we didn't know there was a drunk couple showing far to much PDA (and possibly more but not sure)in the family area (not the adults only). I really think when it gets to that point employees should step in and ask people to proceed to their room. Needless to say, my husband and I got out. Ick!
Food was wonderful and so were the entertainment staff. Loved the shows!
Overall I give this a C+ experience.