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We were booked on a 7 night cruise form Bayonne but this was delayed because of hurricane Irene. Celebrity gave us very little information and we did not know until the first evening of our cruise how we could be compensated – was $300 per stateroom (concierge class), we believe different classes received differing compensation awards. However, this did not cover our expenses for hotel and food that we had to shell out for, or give us any compensation for a day’s loss of holiday. It appears that Celebrity only compensated US citizens adequately who did not have the extra expense International clients had incurred. Obviously, the hurricane was out of Celebrity’s control, but I am sure this is something that regularly occurs during hurricane season and is something that Celebrity should address. The staff on board had not authority to comment or do address our complaints.
The ship was worn and lacking leisure facilities, the gym was small with a few machines but was spotless, the hydrotherapy pool was a gem, especially as it was so cold. Summit is due to be refurbished later this year, and was very clean. Our room attendant was very good, as were the dining room staff. The buffet lacked imagination and it seems that Celebrity are trying to put people off from eating there in the evenings with their small selection of food which was somewhat disappointing.
We went all over the island, and would not recommend St George’s as there’s only a couple of shops, but is probably good if you are interested in history.
Weather was dire in Bermuda, for those that are looking for a ‘summer holiday’, do not expect wall to wall sunshine in Bermuda it is always quite stormy. Beaches are not as good as in the Caribbean, and the island itself doesn’t have much going on, very few shops. The evening street party was cancelled which was understandable but disappointing. On the good side, the transport system is good – in particular the ferries, although they need to run later than 8pm. The buses take a year and a day so do expect to get anywhere in a hurry, but they do run later if you miss the last ferry.
We would not return to Bermuda as there isn’t enough to do, especially if the weather is not usually hot, hot, hot, but is was a pretty island and the people were friendly.
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