We flew into San Juan airport and waited about 25 minutes for our luggage to get off of the plane and onto the carousel. The ride over to the airport was about 15 minutes ($24 dollars plus tip). The check in process was very easy as we only waited in line for about 2 minutes. We had a (D2) balcony room at the back of the ship and our room was very nice. The room did come with a fridge (doesn't get very cold) Just to let you know, Royal Caribbean is cutting back on some services, so don't expect to get a towel animal every night (not a big deal to us) or Ice (unless you ask your room steward) or any bathroom care package (that we had received before). They have also cut back on how many towels they are putting in your bathroom, but all we had to do was ask our steward at the beginning of our cruise and we had extra towels the whole week.
We were disappointed with the food on the cruise. The main dining rooms food was just ok. It was definitely lower quality than on previous Royal Caribbean cruises we had been on before. They now offer you a appetizer a main course and dessert. The appetizer is very small (I ordered a salad in addition and I don't eat much regularly). They were happy to bring it to you, but it just seemed like Royal Caribbean adjusted their menu because of the recent cutbacks or ???, but the menu in no way compared to previous cruises.
We went to Portofino ($20 pp) one night and the food was a step up from the main dining room. Portofino has changed their menu from the last time we sailed with them (not as good to us) and cut out one of their courses. The desserts were good and the wait staff was just ok. We also ate at Chops one night($30 pp)and again the food was just ok. The desserts were very good and the wait staff were very attentive. To put it in perspective, our meals at Portofino's and Chops this time, would match up with our last cruises main dining room (except for the desserts) meals.
The breakfast buffet was very good and had a wide range of choices. The lunch buffet was disappointing to us. I usually get a grilled chicken sandwich, but was unable to get one the entire cruise. There was plenty of choices, just nothing that appealed to us.
We thought the shows were a definite down grade from previous cruises and actually walked out of 2 shows (and we weren't the only ones). We heard other passengers talking about how bad it was the next day. If you wanted to go to a show after a couple days on the ship you either had to go at 7 pm or 8:30 pm. There was no late show for people who had an 8:30 dining time.
The disco was the worst for us. I preface this by telling you I have been on 14 other cruises and had a good time dancing the night away on every other cruise. The DJ(Ron) was just not reading the crowd and seemed very set in what he was going to play. We tried to dance there a couple of nights, but could never get in a groove with him.