I travelled with my family consisting of my husband, son (12) & parents both 75yrs. The service we received was nothing less than shocking! Service on the ship was bad, with restaurant's being overcrowded, never any hot water for Teas & coffee, and staff seemed to me that we were asking something out of the ordinary if we dared to ask for anything.

There were only two towels in our stateroom, although there were three of us, and the curtains we asked for to separate the sleeping areas never arrived throughout the whole journey.

Service at the main restaurant was slow, inattentive, and on some occasions rude. on one occasion the bread was brought to the table, only to be taken straight away from us, it was only one of the other waiters who told our server to return it, what a joke! Read more