“NOT A LUXURY CRUISE-despite luxury price tag”
Cruise review of Hurtigruten Nordkapp

Lynn Nordkapp 2 NOT A LUXURY CRUISE-despite luxury price tag
Lynn
Member Since 2000
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It was our HONEY-MOON, we spent a lot of money and were expecting luxury.

We were VERY dissapointed.

Firstly, we were NOT given anything complimentary for the occasion of our honeymoon, no upgrade, no wine, no toiletries, not even told congratulations.

Secondly, we had told everyone possible in the booking procedure that we were VEGETARIAN, but this did not make much difference to the staff. The meals were BORING and unimaginative. the staff and chefs just didnt get concept of vegetarianism! The explanation we were given was that they were reliant on the ingredients that they were given in ports, but the with the amount of food at the buffet each day- there was cerainly the ingredients to make some lovely dishes. The chef was just ignorant and unimaginative. We even had to give ideas to the chef ourselves!!

The events on board also excluded vegetarians as they had no alternatives in place for such things like fishcakes on deck.

Evening drinks were not inclusive, nor was coffee/tea outside of buffet meals. and if you did want to drink between meals it was RIDICULSLY expensive!

When we sent a letter of complaint when we had got home, hurtigruten's response was that "WE ARE NOT A CRUISE COMPANY" ...So why do they enter the cruise international awards?

In short this is NOT A LUXURY CRUISE, even though it has a luxury price tag. It is a mode of transport up the norway coastline. It's only the activities that you do on land that make the trip special.

  • Sail Date: December 2010
  • Destination: Other
  • Embarkation: Bergen
Overall Ratings
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  • Shore Excursions
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Cabin review:

It was our honey-moon, but could only afford the cheapest cabin. No complimentary upgrades, no toiletries, no robes Cabin only just big enough for 2 adults 2 separate beds Nice and clean. Fresh towels every day good heating Cabin was next to jacuzzi-which was good as this was the best entertainment! Not much storage space No kettle/tea making facilites
Published 09/07/11
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