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Zaandam Cruise Review by suzuki9999

Home > Reviews > Member Reviews > Zaandam Cruise Review by suzuki9999
Zaandam
Zaandam
Member Name: suzuki9999
Cruise Date: September 2011
Embarkation: Seward
Destination: British Columbia
Cabin Category: S
Cabin Number: 7004
Booking Method:
See More About: Zaandam Cruise Reviews | British Columbia Cruise Reviews | Holland America Cruise Deals
Member Rating   1.0 out of 5+
Dining Not Rated
Public Rooms Not Rated
Cabins Not Rated
Entertainment Not Rated
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation Not Rated
Service Not Rated
Value-for-Money Not Rated
Rates Not Rated
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Ship Facts: Zaandam Review (by Cruise Critic!) | Zaandam Deck Plans
Zaandam - Alaska
Arrived at Seward for "priority " boarding ,travelled 16 hours: After 20 minutes were told room had been given to someone else:

Eventually we were whisked on board after an hour and told to go to front office; Without telling us, our onboard cards were switched from designated dining room seating to scramble for all.

i asked 3 timess to speak to a manager, no one came to discuss with us.

3 days later we had opportunity to be greeted by the captain who shrugged us off in his broken English, but someone was dispatched to see us several hours later.

Our dining experiences as a whole were poor, food re heated, cold meals, wrong meals, dirty table cloths, food encrusted dirty fork at the italian restaurant.

we were not the only ones who experienced the bad food service, one lunch time the entire table returned there meal, which was burgers served as hard as hockey pucks

The Captain was rude and uncaring to not only ourselves, but others who were not travelling with us.

Obviously there is a common denominator: Zaandam and Holland America

My advise is give another cruise line your money


Publication Date: 09/07/11
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