I just returned home from a cruise on the Celebrity Summit that went from NJ to Bermuda. I have never cruised with Celebrity before and don't think that I will ever again. The service, ship cleanliness, overall appearance, and entertainment could not come close to comparing with what I have experienced on Royal Caribbean and Princess cruises.

The stateroom that I stayed in was the same size as the other ships that I have been on, but the setup of the furniture made very poor use of the space available. The first thing that my roommate and I did when we entered the room was to rearrange the furniture to make maximum use of the space. The shower had a crack in it and there was hair on the shower walls from the previous guests that I had to clean off. Everyone in our group had an issue with their toilet. They didn't flush and the plumber needed to be called on more than one occasion.

It was very obvious that the ship is old. Paint was peeling around the ship and the air-conditioning in many areas of the ship was insufficient. People were constantly complaining about the heat. The air-conditioning in the stateroom however, was excellent and it was always cool in there. Several ice machines and drink machines in the buffet were broken. It was frustrating to have to walk all the way around to the other side of the buffet to get ice. Also, the ship set up Purell machines in areas around the boat for people to use before they went into the buffet or dining room etc. I thought this was a great idea, but more often than not, the machines were empty. Read more