We saw Norwegian Epic in the harbour at Southampton just before she left and thought WOW that's a huge ship - not very pretty looking from the front, but decided to give her a try. We booked a 7 day cruise out of Miami in a stateroom with balcony and started counting the days. Boarding was pretty simple and quick. We were shown to our cabin by a member of staff, he opened the door and we walked in. I wanted to walk off again when we saw this curvy room (supposed to give a feeling of spaciousness but it had the totally opposite effect)!! We made our way towards the balcony area but had to walk sideways past the bottom of the bed to get there. We saw what an excuse for a washbasin on our left and thought what a really weird place to have a basin. It's situated in the cabin area (not the bathroom) and don't dare splash a drop of water in case you flood the cabin. We then looked at the loo - you need to be very open minded and not a shy sort of person to even consider using it as a loo. There's a sliding curved door made of plastic that's very simple to see what's going on the other side - yuk! Ditto with the shower room. Talk about shake, rattle and roll as that's what the loo door does day and night. I took an instant dislike to the cabin.
Whatever crossed NCL's brain to even consider building this sort of cabin. Whoever planned these cabins needs a brain transplant. They're totally unappealing, not pleasant to look at and gave me a good idea what road NCL have decided to take. NCL don't consider the comfort of their paying guests, all NCL are interested in is creating more space by designing these horrible cabins and trying to convince the guest that these cabins are the in-thing up to date place to be. NCL's purpose? Money. Pack them in like sardines (more the merrier) bring in the cash, end of cruise and on to more idiots who have booked the Epic. We then began to wander what the rest of Epic looked like.
To our surprise, it was very nice walking around Epic and taking in the things to see. The decor was extremely nice and obviously everything was new. After a snack in the buffet restaurant we returned to our much disliked cabin and asked ourselves again, whatever were NCL thinking of? Wo went to breakfast on the first day of our cruise, this was a pleasant change as the food was very nicely presented, lots of choice and served by waiter who was very polite and attentive.
We spent our first day near the pool and said a prayer that we found a space. I know it's a large boat but come on NCL, you say it's for over 4,000 guests but there's nowhere to fit yourself in comfortably. Fancy a walk round deck? Forget it - there isn't one. Suppose we should have double checked and not just assumed there would be a deck. It's noisy near the pool, shouting and screaming, extremely loud music, kids racing up and down and to top it off, the tannoy system introduces itself to you by making you deaf. In the evening, you'll see people going up and down corridors doing the conga and making a lot of racket.
The Epic then decided to break down as we woke one morning to find there was no sun in the cabin and realised we weren't moving. We lost half a day.
Overall with exception of the cabins, it's a nice ship but will not book the Epic ever again. We'll stick to the Dawn as we do like NCL. If we were offered a half price deal on the Epic I'd turn it down.
I hope NCL eventually realise the error of their ways and refurb the cabins asap. Until they do, every passenger should try and see on the internet what a cabin looks like. Our 7 day cruise was a total waste of money. Be warned.